Pehanava Fashions is a Subsidy Brand Name for the following Entity Business K Fashions. K Fashions is a subsidy Business for Fashion Brand Katoen Fashion.

Thank you for shopping at Pehanava.

To refer our Other Policies please Visit:

Returns & Refunds | Terms & Conditions | Shipping Policy | Privacy Policy

The following terms are applicable for mostly any products (Excluding Skin Care, Lingerie, Accessories & Materials) that you purchased with us.

We Don’t Offer any return / refund / cancellation on Skin Care, Lingerie and other mentioned products in their description due to hygiene reasons.

We Provide Free Return & refund on Men / Women Accessories incase of any damage reported with in 48 hours.

We don’t Offer any return / refund / cancellation on any type of electronic devices including their accessories.

If you wish to Exchange / Return any order Click Here

DOMESTIC (ORIGIN OF COUNTRY: INDIA) Policy:

Cancellation / Refund / Exchange Policy:

You are entitled to cancel / refund / exchange Your Order(s) within 5 Days without giving any reason for doing so.

The deadline for cancelling an Order is 5 Days from the date on which you received the Goods or invoice date or on which a third party you have appointed or, who is not the carrier, takes possession of the product delivered.

In order to exercise your right of cancellation / refund / exchange, you must inform us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: support@pehanava.in
  • By visiting the page on our website: [On your Account Section]
  • Contact Us Form
  • If you wish to Exchange / Return any order Click Here

We will reimburse you no later than 14 days from the day on which we receive the returned Goods. We will use the same means of payment as you used for the Order, and you will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 5 Days
  • The Goods are in the original packaging with same intact packaging, tags and unwashed / not used, not damaged.

The following Goods cannot be returned:

  • The supply of Goods made to your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Returning Goods

We will pick up or will provide the address if Self-Ship (Self-Ship: Shipping Charges will be reimburse up to INR 75.)

INTERNATIONAL (Other than India) Policy:

Cancellation / Refund / Exchange Policy:

You are entitled to cancel / refund / exchange Your Order(s) within 5 Days without giving any reason for doing so.

The deadline for cancelling an Order is 5 Days from the date on which you received the Goods or invoice date or on which a third party you have appointed or, who is not the carrier, takes possession of the product delivered.

In order to exercise your right of cancellation / refund / exchange, you must inform us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: support@pehanava.in
  • By visiting the page on our website: [On your Account Section]
  • Contact Us Form
  • If you wish to Exchange / Return any order Click Here

We will reimburse you only the Product Value no later than 14 days from the day on which we receive the returned Goods. We will use the same means of payment as you used for the Order, and you will not incur any fees for such reimbursement.

Any Charges occurred in Shipping (To / from) / Customs / Taxes / Legal and Non-Legal will be paid by the customer(s) in prepaid / post-paid / at the time of delivery at Shipping / Billing Address. In case of post-paid / time of delivery, the difference will be adjusted in refund.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 5 Days
  • The Goods are in the original packaging with same intact packaging, tags and unwashed / not used, not damaged.

The following Goods cannot be returned:

  • The supply of Goods made to your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Returning Goods

You will be provided the address to Self-Ship the Product / Order to us. Any Charges occurred in Shipping (To / from) / Customs / Taxes / Legal and Non-Legal will be paid by the customer(s) in prepaid / post-paid / at the time of delivery at their Shipping / Billing Address. In case of post-paid / time of delivery, the difference will be adjusted in refund.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

Changes in Refund, Exchange, Returns:

Although most changes are likely to be minor, KFASHIONS aka PEHANAVA aka KATOEN may change its Refund, Exchange, Returns from time to time, and in KFASHIONS aka PEHANAVA aka KATOEN’s sole discretion. KFASHIONS aka PEHANAVA aka KATOEN encourages visitors to frequently check this page for any changes to its Refund, Exchange, Returns. Your use of this site after any change in this Refund, Exchange, and Returns will constitute your acceptance of such change.

If you wish to Exchange / Return any order Click Here